Product Selection:  

From pink yoyos to pirate eye patches, Oriental Trading has an extensive product selection. The retailer sells party goods for virtually every type of celebration. Oriental Trading offers more than 400 personalized products and a wide selection of sale and clearance items for party-throwers looking for a bargain.

The site's product reviews and ratings set the company apart from most of their competitors. Customers who have purchased a particular item can write a detailed review of the product and give it a price and quality rating, each up to 5 stars. Based on all the reviews written, the product receives an overall rating (such as 4.7 out of 5 stars).

Looking for something a little more…crafty? You’re in luck! Oriental Trading offers far more than just party goods; you’ll find a vast array of craft and hobby supplies, everything from craft kits to scrapbooking materials and art supplies. There’s also a section completely devoted to teaching supplies (think learning aids, student awards, basic school supplies, etc.) and children’s toys and games.

Oriental Trading offers a vast array of party goods, many of which you would be hard-pressed to find on any other party goods site.

Customer Service:  

The site has their proprietary Customer Service Knowledge Base, which offers users a wide range of customer service options, including comprehensive FAQs, a search bar and online return forms. Customers can reach Oriental Trading in a variety of ways, including email, a toll-free telephone number, an online contact form, fax, or mailing address. As with most major retailers, the site accepts American Express, Discover, PayPal, MasterCard, and Visa.